Customer Advocacy

What is Customer Advocacy?

Customer Advocacy is your competitive advantage.

The role provides organizations and their decision makers access to a Subject Matter Expert (SME). The SME provides advice, negotiates on behalf of the client and proactively recommends solutions to mitigate risks and improve the client’s success.

The Solutions Consultant role as an advocate provides the CIO and/or the business unit leader a trusted advisory resource and partner. The Solutions Consultant expedites and resolves project issues with vendors, implementation resources and other stakeholders.

Contact Excalibur Information Solutions – let us discuss how we can assist with your business enablement, value creation and results improvement.

Jules S. Batson Msc, MCPM, PMP

Project Management Director & Solutions Consultant

Excalibur Information Solutions Inc.

Tel: (778) 433 4644

Email: jbatson@SolutionsConsultant.com

URL: www.SolutionsConsultant.com